Frequently Asked Questions
Everything you need to know about your best night's sleep.
What is the Octaspring® technology used in Dormeo mattresses?
Octaspring® technology uses patented multi-dimensional foam springs that provide 8x more breathability than traditional memory foam, offering targeted support and a cooler sleeping surface.
Does Dormeo offer a sleep trial period?
Yes, we offer a 100-night risk-free trial on our mattresses. If you are not completely satisfied after sleeping on it for at least 30 nights, you can return it for a full refund of the purchase price.
How long does shipping take within the USA?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location within the continental United States.
Do Dormeo mattresses require a specific type of bed frame?
Our mattresses are designed to work on any firm, flat surface including box springs, platform beds, slatted bases, and even adjustable power bases.
What kind of warranty comes with a Dormeo mattress?
We stand behind our quality with a 10-year limited warranty that covers manufacturing defects and structural integrity to ensure your investment is protected.
Are Dormeo products certified for safety and quality?
Yes, all our foams are CertiPUR-US® certified, meaning they are made without ozone depleters, heavy metals, or prohibited phthalates, and have low VOC emissions for indoor air quality.